Find answers to our most frequently asked questions.
HÜM uses only food-grade essential oils in minimal concentrations designed for safe ambient inhalation. However, if you suffer from asthma, COPD or any chronic lung condition, we strongly advise consulting your doctor before use — even natural substances can trigger sensitivities in rare cases.
There are no known contraindications for healthy adults. That said, if you're pregnant, breastfeeding, under medical treatment or prone to allergies, speak to a healthcare professional first — especially since everyone reacts differently to essential oils.
Absolutely. Every Flavor Core batch is made in a certified lab, with rigorous quality control and third-party testing for purity and safety. Nothing goes into your stick unless it's clean, safe and compliant with EU & UK standards.
Yes — 100%. No nicotine. No tobacco. No synthetic replacements. Just botanical aromas designed to support behavioural change, not fuel addiction.
While our ingredients are clean and natural, we recommend avoiding any kind of aromatherapy product during pregnancy or breastfeeding without medical advice. Your wellbeing — and your baby’s — comes first.
It varies — but most users report a drop in cravings within the first week. Full results usually show after 10–21 days, when the hand-to-mouth habit starts to fade and flavour perception improves. Like anything habit-based, consistency is key.
Yes — especially during the first few weeks. Having it handy whenever a craving hits helps interrupt the urge loop and reinforces your new routine. It’s lightweight and discreet, so easy to carry.
Absolutely. HÜM isn’t a nicotine source, so it pairs well with nicotine patches, gum, or behavioural therapies. It addresses the behavioural side — especially the hand-to-mouth reflex — which most other methods ignore.
Simply twist the airflow ring near the base. More open means lighter draw, more closed adds resistance. Adjust it to match the feel you’re used to from vaping or smoking.
No. HÜM contains no battery or heating element. It works via passive diffusion, so you inhale cool, naturally aromatic air — not steam or vapor.
For best results, yes. The more consistently you use it during cravings, the faster your brain rewires the habit loop and adjusts to the new routine.
Each Core lasts around 72 hours with regular use. You’ll notice the flavour fade — that’s your sign to swap. Changing regularly keeps the experience fresh and effective.
Each Core contains a proprietary blend of plant-based essential oils, all food-grade and 100% natural. No synthetic aromas, no sweeteners, no chemicals — just clean botanical extracts selected for their aromatic and functional properties.
Most inhalers target medical use and often contain artificial compounds or synthetic menthols. HÜM is a lifestyle tool: it uses natural flavour-based stimulation and a reusable form factor to help replace a habit — not a symptom.
Certain essential oils like mint, citrus, and herbs have clinically backed benefits when inhaled, such as reduced stress, improved focus, and appetite suppression. Here, they’re carefully dosed to support the craving cycle — not overwhelm your senses.
No sugar, no calories, and no common allergens. We use clean-label, food-grade oils only. If you have specific allergies to botanicals (e.g. citrus or mint family), check the ingredients listed per flavour.
100% natural. No artificial flavouring, colouring, or preservatives are ever used in our Flavor Cores. All blends are made from pure essential oils and botanical isolates.
Right now, due to high demand, orders are processed within2 to 3 business daysbefore being shipped. Once dispatched, delivery typically takes 5 to 7 business days, depending on your location.
We’re working hard to get every order out as quickly as possible—thanks for your patience! Your package will be with you soon.
We offer a 30-day money-back guarantee.
If you don’t feel the benefits or the product isn’t for you, simply contact our support team.
Yes. Give yourself a full month to use your Starter Pack every day—make it part of your routine and feel the change.
If after 30 days you’re not convinced, just let us know within the following 7 days and we’ll take care of the rest.
We get it—sometimes plans change! You have 24 hours after placing your order to request a modification or cancellation. Just reach out to us as soon as possible, and we’ll do our best to help.
If your order has already been processed and shipped, we won’t be able to make any changes. However, once you receive it, you’re welcome to return it for an exchange or a refund if it’s no longer needed.
Need assistance? Let us know—we’re happy to help!
Yes — if you commit to it.
HÜM isn’t a miracle cure, but it’s a powerful tool. It helps replace the behavioural ritual of vaping while calming cravings naturally.
Thousands have successfully quit using our protocol. It's about showing up daily, not expecting overnight magic.
Unlike patches or gums, HÜM tackles both the physical and behavioural side of addiction.
The hand-to-mouth gesture, the oral fixation, the sensory feedback — those are the real hurdles, not just nicotine.
That’s what HÜM addresses, and why so many say “this finally clicked.”
Relapse isn’t failure — it’s part of the process for many.
Keep your HÜM nearby. One misstep doesn’t erase progress. What matters is consistency and building a new habit over time.
We’re here to support you without judgment.
Absolutely.
The act of slow, mindful inhalation itself is calming — and the essential oil blends we use are known for their relaxing properties.
Many users say using HÜM helps break the "stress = vape" loop that keeps them stuck.
Most users report a major drop in cravings within 7–14 days. But this varies.
Your brain needs time to rewire and break the old reward loop.
What matters most is sticking with the new routine — and that's exactly what HÜM is designed for.
Tom S., 46, Leeds
Changing lives by replacing harmful habits with better alternatives—beginning with you.
